Pace Tuition

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Pace Tuition Student Privacy Policy

1. Introduction

We are delighted you have decided to enrol on one of our tutoring programmes (Tutoring Programme) or attend a free academic assessment. This Privacy Policy is designed to give you, as a Student (or prospective Student) on one of our Tutoring Programmes (or a Student’s parent or guardian acting on a Student’s behalf), information about how we obtain and process personal data in connection with the services we provide to you.

References in this Privacy Policy to the “we”, “us” and “our” are to Learning East Kilbride Limited (Company Number SC692566), operating as Pace Tuition (the Provider).

We are a “data controller” for the purposes of data protection legislation. This means that we are responsible for deciding how we hold and use personal information about you.

When you attend a free academic assessment or otherwise enrol on a Tutoring Programme, we shall collect, use, store and transfer different kinds of personal data about you. The personal data we may collect includes information you include on your enrolment form, information you may send to us by email, information disclosed during the course of delivering the Tutoring Programme to you, and information about you recorded by our tutors, including test results, reports, and course feedback. If you use the student portal on our website, we may also collect personal data about you through that portal (please refer to our Website Privacy Policy and Cookies Policy at https://www.pacetuition.co.uk for further information).

Please read this Privacy Policy carefully. From time to time we may also issue other privacy or fair processing notices to you relating to the way in which we collect personal data about you which we will bring to your attention.

If you are a parent or guardian of a child who you wish to enrol as a Student, please make them aware that you will be sharing their personal data with us, the nature of that personal data, and the reasons for sharing that data with us as outlined in this Privacy Policy. If your child has any questions which you are unable to answer from the information contained in this Privacy Policy, please raise such questions with the Pace Tuition Centre you attend, or contact us on the details set out below.

2. How to Contact Us

This Privacy Policy was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of our collection and use of personal information. However, we are happy to provide any additional information or explanation needed. For Students based in the UK, the controller of your personal data will be Learning East Kilbride Limited. If you have any requests or concerns about any information contained within our Privacy Policy, please email us at cambuslang@pacetuition.co.uk or write to:

Learning East Kilbride Limited (Pace Tuition)

1-15 Main st, Cambuslang G72 7EX

You can also telephone us on 0141 286 2774

3. Our Privacy Promise

We promise:

  • To keep your data safe and private.
  • Not to sell your data.

4. The Data We Collect About You

Personal data… means any information relating to an identifiable individual…

We may collect, use, store and transfer different kinds of personal data about you in connection with the provision (or prospective provision) of the Tutoring Programmes to you, which we have grouped together as follows:

Type of personal data

Description

Identity Data

Data which identifies the Student (including the Student’s name, title, date of birth, photograph and gender)

Contact Data

Contact details (including the Student’s postal address, telephone number and email address)

Tuition Data

Data relating to the Student’s Tuition Programme (subject, term dates, attendance records, centre, tutor, fees and related information)

Profile Data

Data we store in connection with the Student’s profile on the student portal (Student ID number, username and password, preferences, interests, feedback and other communications with us).

Parent/Guardian Data

Information relating to the Student’s parent or guardian or other next of kin (Identity and Contact data, relationship with the Student and permission to collect Student)

Marketing and Communications Data

Data which we capture when you sign up to newsletters, including your preferences regarding receiving marketing and communications from us.

Educational Data

Information about the Student’s education history and academic cycle (school, year group, status, abilities and progress)

Assessment & Attainment Data

Information about the Student’s assessment and attainment during the Tuition Programme (including assessment dates, test results, grades, tutor feedback, reports to parents and guardians, content of homework and assessments)

Medical Data

Information relating to the Student concerning any medical conditions, disabilities, allergies, dietary requirements and other similar matters

Ancillary Data

Additional information which is disclosed to us or which we become aware of during the course of the Tuition Programme…

Safeguarding Data

Information which is disclosed to us or which we become aware of at any time relating to the safeguarding of the Student or other persons in our care (including persons authorised to collect the Student, password to be used on collection, permission for Student to leave the venue unsupervised and safeguarding concerns)

Financial Data

Information collected when you make a payment to us (bank account and payment card details)

Transactional Data

Details relating to payments of our fees (the agreed services to be provided, your chosen payment method, and correspondence or communications with you in respect of your payments)

We may also collect, use and share aggregated data… Aside from the Medical Data listed above, we do not collect special categories of personal data…

5. How We Collect Personal Data

Direct Interactions

The majority of the personal data we hold… is collected when we correspond or interact directly with Students or their parents/guardians… This includes personal data you provide when you: make an enquiry; complete an enrolment form; subscribe to receiving marketing communications; attend a Tuition Programme… complete a survey; make a payment.

Third Parties

We may also receive personal data about you from various third parties as set out below:

  • Educational Data from your school or other academic institution.
  • Safeguarding authorities from local authorities, police and other agencies and public bodies where applicable.

6. How and Why We Use Personal Data

We will only collect and process your personal data where we have a legal basis to do so…

(The detailed table describing the usage of data remains based on the original template’s structure and legal bases, now referencing only the independent Provider.)

Marketing

We may send you marketing communications if you: are a Student or a parent/guardian of a Student and you have not opted out… or have otherwise consented… You can ask us to stop sending you marketing communications at any time by: clicking on the unsubscribe button… contacting us at cambuslang@pacetuition.co.uk.

Change of Purpose

We will only use your personal data for the purposes for which we originally collected it…

If You Fail to Provide Personal Data

Where we need to collect personal data from you in order to comply with our legal obligations or to perform a contract we have with you and you fail to provide that data when requested, we may not be able to perform the relevant contract…

7. Disclosure

We may have to share your personal data with third parties, including third-party service providers and other group companies. We require third parties to respect the security of your data…

We may share your personal data with the third parties set out below:

  • Third party service providers, including hosting providers, IT support providers, analytics and search engine providers.
  • Other group companies (if any) as part of our regular reporting activities…
  • Third parties to whom we may choose to sell, transfer or merge parts of our business or assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation… This includes exchanging information with other companies and organisations for the purposes of child protection, fraud protection and credit risk reduction, with Social Services, the Police, the NHS, HM Revenue & Customs, regulators and other authorities where we are required to do so by law.
  • Professional advisers, including lawyers, bankers, auditors and insurers…

8. International Transfers

The personal data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”)… Whenever we transfer your personal data out of the EEA, we shall ensure a similar degree of protection is afforded to your personal data…

9. Data Security and Retention

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way… The transmission of information via the internet is not completely secure…

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for…

We will typically retain your personal data so long as you (or your child, if you are a parent/guardian) are enrolled on one of our Tuition Programmes. We will also keep some of your data on file for a period afterwards (usually the duration of your academic cycle (i.e., for so long as you remain in education) or two years, if longer)…

If you are under the age of 18 at the time of attending a Tutoring Programme, we may keep certain personal data relating to you until you reach the age of 24. This is because the period in which legal claims can be brought is longer for children than for adults…

10. Your Rights

You have the following rights in respect of the personal data that we process about you…

  • The right to request access to your personal data…
  • The right to ask us to rectify inaccurate data…
  • A right to receive or ask for your personal data to be transferred to a third party…
  • The right to request the erasure of personal data…
  • The right to object to how we process your personal data…
  • The right to restrict processing of your personal data…
  • The right to withdraw your consent…

If you wish to make a subject access request or exercise any other rights, please contact us at cambuslang@pacetuition.co.uk or write to us at the following address:

Designated Subject Access Request, Pace Tuition, 1-15 Main st, Cambuslang G72 7EX.

11. How to Complain

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO)…

12. Changes to Your Data

The Provider makes every effort to ensure information collected is accurate and up-to-date…

This Privacy Policy was last updated in December 2025.

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